FREQUENTLY ASKED QUESTIONS
What services do you provide?
We declutter and organize every part of your life, including your home, office, party, and even relocation.
Clients have called us to handle tasks such as…
- HOME Organizing, De-cluttering, Donating, Staging for Home Sale, Closet Design, Garages, Storage Units
- MOVE Packing, Unpacking, Move Day Management, Box Inventories, Packing Supplies Purchases
- OFFICE Organizing, Paper Management, Filing Systems, Supply Inventories, Computer File Organization
- LIFE and Household Concierge Assistance Management
- Party Planning, Event Management, Event Registration, Party Set Up
What is Global Organizing?
We are an urban organizing and concierge service based out of Chicago, serving the Chicagoland areas. We work mainly in a team of two minimum to maximize our time, quality of work, and to make sure that we make a visual impact within our first working session. For relocation projects and those requiring ongoing support, we provide organizing sessions at a discounted price. If you are looking for professional organizers who are nonjudgmental, hard-working, with specialty in life transitions, and pet friendly, the Global Organizing team is the perfect choice.
Why should I hire Global Organizing?
Life is challenging and busy. Paperwork piles up, closets, garages, and basements get out of control, holidays reunions leave more mess behind, so we sometimes just don’t know where to start.
Professional organizers can help accomplish a wide variety of tasks at home and at the workplaces. The Global Organizing team brings energy, creativity and enthusiasm to your spaces to maximize your home and work space potential.
Do you come to my space prior to our first working session?
We do our initial assessment in several ways.
First you complete the Needs Assessment in our website.
We ask for photos and/or videos of the space to be worked on, giving our team the chance to understand the project before beginning.
The day of your initial session we do a quick and thorough walkthrough of the space to clarify last minute questions. Then, we get right to work!
Do I need to buy organizing products in order to complete my project?
It depends on the project. We work hard to use the items you already own to organize your things. Sometimes we find that you don’t need anything extra! During your organizing session, your organizers will make recommendations for placement of organizational tools such as shelving, drawers, and filing systems. Sometimes we will suggest functional storage systems. We can even measure your closet, schedule a closet design company to do a new closet system and have it installed for you. You make the final decisions, purchase these items on your own, or we can do it for you, for a fee, depending on distance, time and complexity.
Do I need to be present during each organizing session?
Although we prefer that you be available, we know you are super busy, therefore we can keep in touch with you via text and face time while we’re organizing.
Purging: If you are not present, the organizers will lay out everything for YOU to check them out via face time or pictures, so you can make the final decision on any items that are taken away as donation. This can be done remotely.
Organizing: Research studies show that clients who take an active role in their organizing session(s) gain a good understanding of the processes so later on the clients can maintain it. However, your active participation is 100% optional.
Packing: If decluttering is not going to be a part of your packing, or pre-packing process, it is not necessary for you to be there.
Unpacking: While unpacking can certainly be done without you present, there are many questions that your organizers will want to ask you during the process to ensure that your space is customized according to your wishes. It is ideal to have you available (either in-person or via face-time) for the unpacking process.
Can I get maintenance service after we have set up a system?
Yes! Our clients love taking advantage of our maintenance services. Most of our maintenance clients opt for a monthly package which offer a discount off our regular hourly rates and are good for an entire year. This package is paid in advance with two installments. You can also schedule us to return for maintenance weekly, biweekly, monthly or seasonally!
How do you schedule the work and How do you process fees?
Global Organizing charges by the hour for our services. A 10% project management charge will be added to all hourly bookings. There are also discounted packages available for our services. We can discuss them.
The minimum number of organizers on a project is two (2) and the maximum is five (5). The minimum number of hours that can be booked is four (4) – six (6) if we need to travel to suburban areas- and the maximum is eight (8). Any hours past 8 will be charged at time and a half.
A deposit of 40% of the total estimated charges is due upon booking. The remainder is due at the end of each organizing session. You can Zelle the payment to my business cell phone number. For your convenience, debit and credit card payments are also accepted for a 3-3.5% processing fee.
Which geographical areas do you serve?
Global Organizing serves the Chicagoland areas, and sometime we go beyond, if transportation and housing is arranged for the organizers. There are no fees for service to locations within 15 miles of our business address (4050 W. George St, IL 60641).
Any client location more than 15 miles and up to 100 miles from the aforementioned address will include an additional small travel surcharge paid directly to organizing team. The rate is $3.00 per mile for every mile over 15 and up to 100 miles (one way). Please refer to Google Maps to determine if we require a travel surcharge for your location and if so, how much it will be.
Locations beyond 100 miles* (Payment due in advance: 50% at booking, 50% prior to travel): Per diem of $30 per person, per day (including 2 travel days if traveling by air), transportation (airfare & car rental/ground transportation/fuel) and accommodations (4 star hotel minimum). Global Organizing will be responsible for booking all reservations after the client has completed the deposit and signed the service agreement.
Do your relocation management service include the moving service?
Global Organizing provides packing and unpacking for all of your most precious treasures. Our team does the packing in an organized fashion so that the unpacking is a simple process. With or without your assistance, our team will put everything away where it belongs the first time.
The actual move should be orchestrated by a professional moving company. Through our Move Management Service, we arrange for you to receive 2-3 quotes, and we oversee the entire moving process (including the moving company) for you so you don’t have to worry about anything.
Can I purchase your services as a gift to others?
All the time. It is a wonderful way to pamper loved ones! Our Global Organizing gift certificates can be purchased in any denomination. Purchase online here. Once purchased, the gift certificate can be emailed or mailed to either you or the gift recipient. *All gift certificates are valid for one year from the date of purchase.
How do you process my donations?
At Global Organizing our highest priority is to make sure that your donated items are loved and used and do not end up in the landfill. Donation receipts are processed at the end of the month. You will receive the donation receipts via email within one month.
Have any other question? – We will be happy to answer all your questions by phone, text or email.